🏨 General & Booking

1. What are the check-in and check-out times?
Check-in starts at 14:00 (2 PM). Check-out is by 12:00 (noon).

2. How much does it cost to stay?
Rates start from approximately USD 177 per night, varying by season, room type, and booking platform.

3. Do you offer airport transfers?
Yes! Airport transfers are available from Noi Bai International Airport (25.6 km away). Please call ahead to confirm pricing and schedule.

4. Is breakfast included?
Breakfast is not included in the base rate but is available for purchase — Western-style buffet at VND 500,000 per adult.

5. Are pets allowed?
No, pets are not permitted at Bespoke Trendy Hotel Hanoi.

6. Does the hotel have a swimming pool?
No, the hotel does not have a pool.

7. What’s the cancellation policy?
Cancellation policies vary by room type and booking channel. Always review your confirmation email or contact the hotel directly for details.

8. Can I book a room for just one night?
Yes, single-night stays are accepted, subject to availability.

9. Is there a minimum age to check in?
Guests must be at least 18 years old to check in unless accompanied by a legal guardian.

10. Do you offer long-stay discounts?
Discounts may be available for extended stays — inquire directly with the front desk or via email.

👨‍👩‍👧‍👦 Family & Children

11. Are children allowed?
Yes! Families are welcome. Children under 5 stay free (breakfast fee applies). Children 6–17 pay VND 500,000 per person for breakfast.

12. Do you provide cribs or extra beds?
Extra beds are available upon request for an additional fee. Cribs may be provided — please confirm when booking.

13. Is there a kids’ menu or special meals?
While no dedicated kids’ menu exists, the Western breakfast offers simple options suitable for children.

📍 Location & Transportation

14. Where is the hotel located?
At 12-14 P. Nguyễn Quang Bích, Cửa Đông, Hoan Kiem District, Hanoi, 100000, Vietnam — right in the heart of the Old Quarter.

15. How far is it from Noi Bai Airport?
Approximately 25.6 km (about 38 minutes by car).

16. Is there a train station nearby?
Yes — Long Bien Station is just 1.13 km away.

17. Can I walk to major attractions?
Absolutely! Hoan Kiem Lake, Dong Xuan Market, Temple of Literature, and street food alleys are all within 10–20 minutes on foot.

🛎️ Services & Amenities

18. Is Wi-Fi available?
Yes — complimentary high-speed Wi-Fi is available throughout the hotel.

19. Is there 24-hour front desk service?
Yes — the front desk is staffed 24/7 to assist with bookings, local tips, transport, and emergencies.

20. Do you offer laundry or dry cleaning services?
Laundry services are available upon request — fees and turnaround time can be confirmed at the front desk.

For the most accurate and up-to-date information, always contact the hotel directly or check your booking confirmation.
📞 Tel: +84-24-39234026 | 🌐 Website: https://bespoketrendyhotelhanoi.com

Note: Prices and policies are subject to change. Verify details at time of booking.